Why did my AI sections disappear from my store?
AI sections and conversion blocks show only while the store has Plus. Check your plan first, then the theme and template.
The sections and blocks AI Pages adds show only while your store has Plus. If they vanished, Plus has most likely ended. Subscribing again brings them back by itself.
Check these, in order
- Your plan. In Section Store, check that Plus is active. A cancelled plan, an ended trial or a payment problem all hide them.
- The theme editor. Open the page. If a section says "This section requires an active Section Store Plus➕ subscription.", the cause is Plus.
- Your theme. Pages stay in the theme they were built on. After a theme switch, build the page again.
- The product's template. In Shopify, check the product's Theme template.
- The app. After an uninstall, these sections and blocks stop showing.
Bring them back
- Start or resume Plus. Your pages come back with no extra steps.
- Don't want Plus? Click Restore original home page for your home page. Set your products back to your default template in Shopify.
Plus is active but sections are still gone?
Open the chat bubble in the Section Store app or email [email protected]. Tell us the page's link.
Related
- What happens to my AI pages when Plus ends?
- What happens to my AI pages if I uninstall the app?
- Restore my old home page
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