Fix the "We couldn't read your store's style" error

You see "We couldn’t read your store’s style. Fix it in Brand guidelines, then retry this page." The first build on a theme reads that theme and your storefront for colors, fonts and buttons. That read failed or took over six minutes, so the build stopped. The credit came back. Enter your main colors in Brand guidelines, then click Retry.

Fix it

1. In Shopify admin, open Apps → Section Store → AI Pages.
2. Click the In the style of: chip, then Brand guidelines.
3. Pick the theme you're building on.
4. Click Try again. If that fails, click Enter colors manually.
5. Fill in Page background, Main text, Accent and Text on accent.
6. Click Save.
7. Under Recent pages, click Retry on the failed build.

Good to know

• We never guess a palette. You see "Try again, or enter your main colors below. We never guess a palette for you."
• A preset style with the preset's colors doesn't need this read. A new build with one is another way forward.
• A password-protected store gets a partial read. That doesn't stop a build.

Related

• Set my colors in Brand guidelines
• Use AI Pages on a password-protected store
• Why did my AI page build fail?

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