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How AI credits work: 15 section credits and AI Pages credits

The 15 credits with Plus are section credits and never build pages. AI Pages has its own credits. See what each pays for and how to get more.

Updated November 4, 2026

Section Store has two kinds of AI credits, and they don't mix. The 15 AI credits you get with Plus are section credits. They pay for Pre-customise with AI on a single section and never build pages. AI Pages runs on its own credits: 5 free per store, then Buy credits. The AI assistants in Bundles and the Cart Drawer use no credits.

Quick overview

AI feature What it does What you get How to get more Needs Plus?
AI Pages (also Set up with AI on Conversion Blocks) Builds a home, product or other page 5 free credits per store, in total Buy credits on AI Pages Yes
Pre-customise with AI on a section Fills one section's settings for your store before it goes in your theme 15 credits per Plus billing cycle, plus 2 per section you buy Stay on Plus, or buy sections The 15 need Plus. The 2 don't.
Customize with AI in a bundle Changes the widget from a plain request No credits Not needed Yes
AI assistant tab in a cart drawer Changes the cart from a plain request No credits Not needed No. Plus raises the daily limit.

AI Pages credits

One credit builds one page, whatever the type. Every store gets 5 free credits once. They never reset. After that you buy credits, from 5 to 100 at a time, at $1.00 each with up to 25% off. Bought credits never expire.

A failed build gives its credit back. Your balance shows on the AI Pages screen as builds left.

Section credits

These pay for Pre-customise with AI. Find it in your sections list, in the menu on a section you own.

  • One customization uses 1 credit. With Section images on, it uses 2.
  • If no images come back, it uses 1.
  • We take the credit when the customization finishes. A failed one uses none.

The Pre-customise with AI option on a section, and the window that opens.

You can have two kinds:

  • Monthly Plus credits. You get a fresh 15 at the start of each billing cycle. They don't roll over. Unused credits expire on your renewal date.
  • Per-section credits. Each section you buy adds 2. They work only on that section. They never expire, and they're used first.

You can't buy section credits on their own. When you run out on Plus, the app shows No personalisations remaining. Email [email protected] for more. Without Plus, it offers Plus.

AI assistants in Bundles and the Cart Drawer

Neither assistant uses credits. Only the bundle one needs Plus. A free trial counts.

  • Bundles: Customize with AI needs active Plus. Without it, you see "An active subscription is required to use the AI assistant." The limit is 50 requests a day.
  • Cart Drawer: the AI assistant tab works before you subscribe. The limit is 50 requests a day with Plus, 10 without.
  • Both: 8 requests a minute.

Frequently asked

I have 15 AI credits. Why can't I build a page? Those are section credits. They never build pages. AI Pages counts only its own credits, and Plus adds none.

Do my credits reset each month? The 15 section credits do. AI Pages credits don't.

Do unused credits roll over? Monthly section credits don't. Bought AI Pages credits and per-section credits stay.

I cancelled Plus. Where did my credits go? Monthly section credits stop when Plus ends. If you cancel during the trial, that's right away. Per-section credits stay. AI Pages credits stay too, and work again when Plus is back.

Where do I see my balance? AI Pages shows yours under Buy credits. Section credits have no running count. The window tells you when you have too few. If something looks off, open the chat bubble in the Section Store app or email [email protected].

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