What the green, red and yellow banners in the bundle editor mean
The editor checks each live bundle on Shopify. Here's what each banner means and what to do.
Each time you open a live bundle with Plus, the editor checks two things on Shopify: that your storefront has the latest saved bundle, and that its discount is active. It fixes problems by itself. A banner shows only when it restored a discount, when Shopify refused or didn't answer, or after Try again works.
Green: we restored the discount
"We restored this bundle's discount on Shopify. Your live bundle needs it. To keep it off, turn off the bundle."
Someone turned the discount off in Shopify and we turned it back on. You don't need to do anything. To keep it off, turn the bundle off in Section Store.
Green: your bundle is set up
"Bundle is set up on Shopify" with "Shopify now has your saved bundle settings and schedule."
Try again worked. You don't need to do anything.
Red: we couldn't update your bundle
"We couldn't update your bundle on Shopify. Shoppers may see an older bundle or miss its discount until this works."
Read the problem listed in the banner.
- If it says "Shopify allows 25 active automatic discounts and your store has them all.", free a slot in Shopify Discounts.
- Click Try again in the banner.
- If the banner stays, open the chat bubble in the Section Store app or email [email protected].
The other problems it can list are "Your storefront doesn't have your latest saved settings." and "The Shopify discount for this bundle is inactive."
Yellow: we couldn't check your bundle
"We couldn't check your bundle on Shopify. Shopify didn't answer. Check again."
- Wait a minute.
- Click Check again in the banner.
- If it keeps coming back, the bundle's discount may have been deleted in Shopify Discounts. Click Save on the live bundle. We create a new one.
No banner
All is well, or we fixed a storefront problem by itself. Drafts aren't checked.
Good to know
There's no Restore discount button anymore. To restore an inactive discount, open the bundle.
Related
- What is the Section Store Discount in Shopify Discounts?
- Why isn't my bundle discount applied at checkout?
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