What uses a credit and when does it come back?
A finished build uses one credit. A failed build gives it back. Assigning, publishing and retrying images are free.
A finished build uses one credit, whatever the page type. A running build holds its credit. If the build fails, the credit comes back by itself.
What uses a credit
- Any finished build: a full product page, a buy box, sections, a home page, any other page or an imported product.
- A retry of a failed build. The failed build's credit already came back, so you pay for the page once.
- A finished page you don't like. It stays spent, even if you never assign it.
- A finished page with missing images. Retrying those images is free.
What doesn't use a credit
- A failed build. This includes "Check your product template", "This theme is full" and "Our AI is slow right now".
- A description we refuse.
- The "Add a product first" message.
- Retry on missing images.
- Assigning, publishing, renaming, Add to main menu, Use as home page and Restore.
- Edits in the theme editor.
- Clicking Generate twice for the exact same page while it's running.
When a credit comes back
- As soon as the build fails.
- For a build that never starts, after 20 minutes.
- For a build that stops making progress, after an hour.
Why is my balance lower than I expected?
- A running build holds a credit.
- Older Set up with AI runs count too.
If the count still looks wrong, open the chat bubble in the Section Store app or email [email protected].
Related
- How many pages can I build with AI Pages?
- Why can't I build a page? It says I'm out of credits
- Why did my AI page build fail?
- My AI page build seems stuck
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