My translation isn't showing on my store

Check three things first: you clicked Save, you picked the right language, and that language is published in Shopify. Saved translations publish in the background, so give it a moment and reload your store.

Check these in order

1. Not saved. Auto-translate results stay unsaved until you click Save in the bar at the top. You should see "Translations saved. Storefront updates are publishing in the background."
2. Wrong language picked. Check the dropdown on the right of the Translations page. It's easy to type French while it says English.
3. Language not published. Only published languages work. Check it in Shopify under Settings → Languages.
4. Language not on for that market. A shopper sees a language only if it's on for their market.
5. Your store is in another language. Switch your store to that language and look again. Don't judge from the theme editor.
6. Text changed after you translated it. The row shows Mark as reviewed. Until you review it, the store uses the text shown under the field.
7. A broken placeholder. Keep placeholders such as {{cart_total}} as they are.
8. Wrong tool. Conversion Blocks and purchased sections are translated in Shopify's Translate & Adapt, not on this page.
9. Text at checkout. Checkout labels for discounts, such as "Buy 2, get 1 free!", stay in English on bundles.

If it doesn't work

• "Translations for … are too large to save." Shorten some translations and save again.
• "The selected language is no longer published." Publish it in Shopify, or pick another language.
• Still the old text after a few minutes. Open the chat bubble in the app or email [email protected]. Send a link to the page and the language.

Related

• Translate bundles and cart drawer text
• What can I translate on the Translations page?

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