Add an order note to the cart drawer

Turn on the Order note card in the cart editor. Shoppers get a box for special instructions. Their text becomes the note on the Shopify order.

Set it up

1. In Shopify admin, open Apps → Section Store → Cart Drawer.
2. Click Edit on your cart.
3. Under Footer, find the Order note card. If it isn't there, click Add block and pick Order note.
4. Turn on the card's switch. A block you just added is already on.
5. Click the card to open it.
6. Set Title. The default is "Add special instructions".
7. Set Placeholder.
8. Pick Collapsed by default or Expanded by default. Make it collapsible is ticked by default. Untick it to keep the box open.
9. Click Save.

How it works

• The note saves by itself as the shopper types.
• It is Shopify's cart note, so it shows on the order under Notes.
• When the cart empties, we clear the note.

What it can't do

• It can't be required.
• There is one note per order, not one per product.

If it doesn't work

• The box doesn't show: check the switch, then check that you edited the Active cart.
• The note isn't on the order: the shopper left the page before it saved, or emptied the cart first.

Related

• Add a discount code box to the cart drawer
• Why ShipStation shows __section_store_cart_managed as a customer note

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