Pulse badge block shows the wrong stock message

The Pulse badge block reads Shopify's inventory for the selected variant. Its thresholds and colors are fixed. Most wrong messages come from how the variant's inventory is set up.

Fix it by symptom

• It says Out of stock, but I keep selling: a variant at 0 shows Out of stock, even with Shopify's keep selling option on. Turn off Auto color & text by stock level and write your own text.
• It always says In stock & ready to ship: Shopify isn't tracking that variant's inventory, or the variant has more than 10 in stock.
• The number is wrong: the block shows the quantity from when the page loaded. Check the variant's quantity in Shopify admin and reload the page.
• It doesn't change with the variant: the block follows standard product forms, Horizon and Impulse. A custom variant picker may not tell it. Open the chat bubble in the Section Store app or email [email protected].
• I want other numbers or colors: you can't change them. The thresholds are 3 and 10. For your own text and colors, turn off Auto color & text by stock level.
• I see "74% People choose subscription": that's the sample Text, and auto text is off. Turn Auto color & text by stock level back on, or replace the text.

Check a variant's inventory

1. In Shopify admin, open Products, then the product.
2. Click the variant.
3. Under Inventory, check tracking and quantity.

Change the block

1. In Shopify admin, open Online Store → Themes.
2. Click Customize on your theme.
3. Open your product template.
4. Select the Pulse badge block.
5. Change the setting.
6. Click Save.

Related

• Add the Pulse badge block (in stock and low stock message)

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