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Reward settings are too large to save

Shopify limits the size of reward settings. Shorten shipping method lists or remove tiers, then save again.

Updated November 4, 2026

This error means your rewards use more than 10,000 bytes. We didn't save your changes. Long shipping method lists are the usual cause. Shorten them or simplify your tiers, then save again.

The full message reads: "Reward settings are too large to save (… bytes; maximum 10000). Select fewer shipping methods, use “All shipping methods except…”, or simplify your rewards. Your changes have not been saved."

Fix it

  1. In Shopify admin, open Apps → Section Store → Cart Drawer.
  2. Click Edit on your cart.
  3. Under Body, open Reward bar.
  4. Open your Free shipping tier.
  5. If you picked many methods, set Apply to to All shipping methods except… and pick the few to leave out.
  6. Delete tiers you don't use. Remove spare gift products and variants.
  7. Click Save.

During an A/B test, all versions' reward settings together must fit the same limit. The error then reads "The combined discount configuration exceeds Shopify's 10,000-byte limit".

Other size errors

  • "Cart Drawer settings are too large to save": the cart is over 128,000 bytes. Remove some upsell rules or simplify the cart.
  • "Cart Drawer translations are too large to save": the translations are over 128,000 bytes. Shorten the cart text.

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