I cancelled Plus. Why can't I build?

New builds need an active subscription. A cancelled plan isn't active, even with paid time left. So builds and credit purchases stop as soon as you cancel. Your Plus sections keep showing until the paid period ends. To build now, subscribe again. Billing starts when you approve, with no credit for the days you already paid for.

What happens when you cancel

• During the trial: Plus ends right away. Sections and blocks stop showing.
• After the trial: your sections and blocks keep showing until the paid period ends. New builds, Retry, Buy credits and Brand guidelines stop at once.

What still works

• Assigning, publishing and Restore original home page.
• Your credits stay on the store. They work again when Plus is back.

Build again

1. In Shopify admin, open Apps → Section Store → Conversion Blocks.
2. Click Subscribe.
3. Click Subscribe again. After your paid period ends, the button reads Resume trial (N days left) or Subscribe to Plus instead.
4. Approve the charge in Shopify.
5. Open AI Pages and start your build.

You can also subscribe from the build window.

Inside a paid period, subscribing again starts a new subscription. Billing starts when you approve, with no free days for the time you already paid for. If you can wait, subscribing after the paid period ends wastes no paid days. You then pay the current price.

A store that had Plus before gets only what's left of its first trial. With no trial left, billing starts right away.

Related

• Do I need Plus for AI Pages?
• What happens to my AI pages when Plus ends?
• Subscribe to Plus again after cancelling

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