Approve or decline an AI assistant connection
What the sign-in and approval pages show, how to approve or cancel, and when to say no to an AI assistant connection.
An assistant only gets access after you approve it inside your Shopify admin. Click Connect [assistant] to approve, or Cancel to decline. Decline any sign-in you didn't start yourself.
Step 1: pick your store
Your assistant opens a page titled Connect [assistant] to Section Store.
- Check the name at the top. It should be the assistant you added.
- Enter Your store. Your myshopify address, admin URL or store domain all work. The field remembers the last store you used in this browser, so check it.
- Click Continue, or Cancel to stop.
Step 2: approve in Shopify admin
Shopify admin opens on the page Connect an AI assistant. Log in if Shopify asks. The page asks Connect [assistant] to [your store]? and lists what it can do:
- See your bundles, carts and products
- Create, change and delete bundles and carts
- Switch bundles and carts on and off
The assistant can also run A/B tests on them if your store has Plus.
The page also says AI assistants can make mistakes. Changes to a live bundle or cart reach shoppers once you confirm them. Below that, it names where you go next, like Next you go back to claude.ai.
- Read the page.
- Click Connect [assistant] to approve. The assistant opens again, connected. You may see Going back to your assistant… first.
- Or click Cancel. Nothing connects, and you go back to the assistant.
When to say no
- You didn't start this sign-in. Someone may have sent you a link. Click Cancel.
- The name isn't the assistant you added. Click Cancel, and start again from the assistant you meant.
- You see a yellow warning: We don't know this app. It gets access to your store through [address]. Connect it only if you just added it yourself. This warning means the sign-in returns to a website we don't know, and the app can call itself anything. If you added that app yourself a moment ago, you can go on. If not, click Cancel.
Apps on your own computer, like Claude Code or Cursor, don't show this warning. Their sign-in returns to your computer.
Who can approve
Anyone who can open Section Store in your Shopify admin can approve a connection. The connection belongs to the store, not to that person. It keeps working after they leave. To end it, click Disconnect.
After you approve
- The connection covers this one store.
- It appears under Connected assistants. To open that list, click Manage next to Build with AI. No Manage link means no assistant is connected.
- Each sign-in adds a new row, so the same assistant can show twice.
If it doesn't work
- This sign-in expired: a sign-in lasts 15 minutes. Start again from your assistant.
- This sign-in started in another browser: approve in the browser where the sign-in opened. Start again from your assistant.
Related
- Is it safe to connect an AI assistant to my store?
- What can an AI assistant see in my store?
- Disconnect an AI assistant
- My AI assistant won't connect to Section Store
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