# Why was my page description refused?

> We check Describe your page before spending a credit. Find your message and what to change.

We check your description before a build starts. If it isn't a page we can build, you see a message under the field. No credit is used.

## Messages and fixes

- **"Describe the page you want."** The box is empty or too short. Write at least 3 characters. **Generate page** stays grey until you do.
- **"Tell us more. What is the page for?"** We can't tell the purpose. Say what the page does and who reads it.
- **"We can only build pages. Describe the page you want."** You asked for something that isn't a web page, like a blog post, email, ad, social post, product description or code. No credit was used. To write a blog post, open **Content** → **Blog posts** in Shopify admin.
- **"Home pages have their own builder. Use Build home page."** Close the window and click **Build home page**.
- **"Shopify runs checkout, cart and payment. AI Pages builds pages that sell and explain."** We can't build those. A page that explains payment, shipping or returns is fine.

## "We can't build this page"

This one shows after a build starts. It means our sections can't make the page you described. You see "AI Pages builds pages that sell and explain. Shopify runs checkout, cart and payment. This didn't use a build."

**Retry** isn't offered, because the same request would fail again. Change what you ask for and start a new build. Click **Open** on the row in **Recent pages** to read the message again.

## Related

- [What to write in Describe your page](https://section-store.orka.help/a/what-to-write-in-describe-your-page)
- [Build an about us, contact, landing or FAQ page with AI](https://section-store.orka.help/a/build-any-page-with-ai)
- [What AI Pages can't do](https://section-store.orka.help/a/what-ai-pages-cant-do)

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