# Why isn't my cart upsell showing?

> No picks in the cart? Check the block, Shopify's recommendations, your rules and stock.

Check that the **Products upsell** card is on first. With **AI recommendations**, Shopify may have nothing for that product. With **Manual rules**, no rule may match the cart.

## Causes, most common first

1. **The block is off.** Turn on the **Products upsell** card's switch and click **Save**.
2. **AI recommendations: Shopify has nothing for that product.** A new store may get few picks or none. Add related or complementary products in the Shopify Search & Discovery app, or switch to **Manual rules**.
3. **Manual rules: no rule matches the cart.** Check **When cart contains**. Free gifts and order addons don't trigger a rule.
4. **The picks are sold out.** A product with no variant in stock doesn't show.
5. **The product isn't available to the shopper.** It may not be on your online store or in the shopper's market.
6. **Hide products already in cart is on,** and the picks are in the cart.
7. **A network error.** The block stays hidden for that page view. Reload.

## Try manual rules

1. In Shopify admin, open **Apps** → **Section Store** → **Cart Drawer**.
2. Click **Edit** on your cart.
3. Under **Body**, open the **Products upsell** card. Its switch must be on.
4. Set **Recommend by** to **Manual rules**.
5. Click **Add rule**.
6. Set **When cart contains** to **Any product**.
7. Under **Recommend these products**, click **Add product** and pick a product in stock.
8. Click **Save**.
9. Add a product on your storefront. Your pick shows.

## Good to know

The editor preview can differ from your storefront. Test on your storefront with a real product in the cart.

## Related

- [Add product upsells to the cart drawer](https://section-store.orka.help/a/add-product-upsells-to-the-cart-drawer)
- [Set up manual upsell rules in the cart drawer](https://section-store.orka.help/a/set-up-manual-upsell-rules-in-the-cart-drawer)
- [How do recommended products in the cart drawer work, and why are they expensive?](https://section-store.orka.help/a/how-do-cart-recommendations-work-and-why-are-they-expensive)

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