# What the cart drawer can't do

> The limits of the cart drawer in one list, with what to do instead.

Here is what the drawer can't do, and what to do instead.

## Cart and pages

- **Only one cart can be live.** Keep others as **Draft** and switch by hand. There is no schedule.
- **It doesn't replace your /cart page.** A shopper who types /cart sees your theme's page.
- **The reward bar and upsells don't show on the cart page.** They show only in the drawer.
- **It doesn't run in checkout.** Checkout shows only Shopify's discounts.
- **It needs an Online Store theme.** Headless storefronts can't run the app embed.
- **Settings live in the app.** There are no theme editor settings.

## Rewards

- **Free shipping and order discount tiers don't stack.** Only the highest unlocked tier of each type applies.
- **Discount values are whole numbers.** Percentages cap at 100.
- **One bar counts one thing.** **Unlock by** applies to every tier.
- **Per-market amounts work only with Cart total.** You can't set a different reward per market.
- **Gifts need the cart.** **Buy it now** gets no gift.
- **Rewards don't apply to point of sale orders.**
- **You can exclude up to 20 products.** You pick products, not collections.

## Upsells and addons

- **Upsells can't be discounted.**
- **Upsell rules can't use cart value.**
- **AI recommendations have no price limit.** Use **Manual rules** to choose the products.
- **A manual rule recommends up to 5 products.**
- **There is no upsell report.** Use a cart A/B test to measure the effect.
- **Order addons can't start switched on.** They charge the product's own price.

## Blocks

- **The timer doesn't hold stock.** It also can't count to a set date.
- **The announcement is plain text.** Use a **Banner** for links.
- **The order note can't be required.**
- **Shoppers can't change a normal line's variant in the drawer.** An **Upgrade offers** block can swap a line for a bigger pack.
- **There is no font picker.** Fonts follow your theme.

## Size limits

- Reward settings: 10,000 bytes.
- Cart settings and translations: 128,000 bytes each.
- **Custom styles:** 20,000 characters.
- **Custom HTML:** 50,000 characters of HTML and 20,000 of CSS.
- AI banner pictures: 5 a day.
- **AI assistant** tab: 8 requests a minute, and 50 a day on Plus or 10 without.

## Related

- [Cart drawer: support guide](https://section-store.orka.help/a/support-guide-cart-drawer)
- [Does the cart drawer need Plus?](https://section-store.orka.help/a/does-the-cart-drawer-need-plus)
- [Do cart rewards work with Buy it now?](https://section-store.orka.help/a/do-cart-rewards-work-with-buy-it-now)
- [How do recommended products in the cart drawer work, and why are they expensive?](https://section-store.orka.help/a/how-do-cart-recommendations-work-and-why-are-they-expensive)

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